Century Link forces you to re-negotiate your rates every year, if they know they have no competition their rates are very high, many people get a good starting rate but it automatically increases at the 1 year mark, most do not bother with re-negotiate their rates and end up paying 300 to 400 % more than competing services. Who wants to do business with a company that is always "out to get you". I will leave them as soon as we have some competition.
unstable internet! bad customer service! they keep transferring me for an hour and not be able to fix the internet problem